Windshield damage and KASKO in Georgia: checks before repair

Policy cover, documents, deductible and repair cost. BESTAUTO assesses the damage; your insurer determines reimbursement.

A chip or crack in the windshield does not give a universal answer about filing a KASKO claim. Coverage, approval steps, deductibles and required documents depend on the individual policy. Check those terms with your insurer before repair. BESTAUTO can assess the damage and explain whether glass repair is worthwhile; the insurance company decides any reimbursement.

What to check in your policy

Ask the insurer whether glass damage is covered, whether the cover applies to repair or only replacement, whether a deductible applies and whether approval is needed before work starts. Also ask whether you may choose your own workshop and what supporting documents are required. Do not rely on general terms from another policy: terms can differ even within one company.

If the insurer requires an inspection or advance decision, follow the process in your policy before repair. Keep photos of the damage and the insurer's response. Photos or a receipt alone do not guarantee reimbursement; check the claim requirements and deadlines with your insurer.

As an example of product differences, Aldagi lists windshield damage cover and different deductibles. These are not the terms of your policy: check your contract and agree the claim process with your own insurer.

Repair or replacement

First, the damage itself needs assessment. Crack length is only one factor: location, branching and the condition of the glass also affect the decision. BESTAUTO repairs 15–30 cm cracks after an inspection when repair is worthwhile. In some cases, the technician may recommend considering glass replacement.

If the insurer offers replacement or refers you to a particular provider, agree on the next steps with them. A workshop's view of technical repairability and an insurer's decision on cover are separate questions.

BESTAUTO prices

For windshield repair, the published starting prices are:

  • Chip up to 1 cm — from 60 ₾.
  • Chip 1–2 cm — from 80 ₾.
  • Crack up to 15 cm — from 95 ₾.
  • Crack 15–30 cm — from 140 ₾.

For a 15–30 cm crack, “from 140 ₾” is the starting price for a possible repair, not a promise to repair every crack in that range. The technician confirms suitability and the final price after inspection. Compare that amount with your policy's deductible and terms; whether a claim is worthwhile cannot be decided in advance.

An example of comparing costs

Suppose a policy has a 200 ₾ deductible and, after inspection, a suitable crack repair is quoted at exactly 140 ₾. In that hypothetical example, there may be no payment if that deductible applies. The actual price starts from 140 ₾, deductible terms vary, and repair may not be worthwhile. Decide whether to claim only after checking your policy and the insurer's response.

Frequently asked questions

Can I claim after the repair is already done?

It depends on your policy and the insurer's process. Some insurers require notice or approval before work begins. If you plan to claim, check the process first and keep the documents they request.

Are photos and a receipt enough?

Not necessarily. The insurer may ask for more information or its own inspection. Confirm the document list and payment terms with them. BESTAUTO can tell you which documents it issues for the proposed work before you decide on repair.

How much does a 25 cm crack cost to repair?

The 15–30 cm range starts from 140 ₾ in the price list. An inspection determines whether repair makes sense for that crack and what it will cost. Insurance cover is determined separately under the policy.

Next step

Read your KASKO terms and contact the insurer if you expect reimbursement. To assess the damage itself, visit windshield repair. An inspection will establish whether repair is suitable and its price. All services are available at both studios: Saburtalo and Guramishvili.

Reviews after glass repair

Clients notice what matters to us

Customer reviews on Google across both studios

Google Maps Crack in the glass
Smiling staff and a genuinely attentive attitude. They hid the crack in the glass as much as it can be hidden, explained every detail and agreed it with me. I'm glad this level of service exists in Tbilisi.
★★★★★ Zhanna Gamkhitashvili Guramishvili
BESTAUTO customer · review excerpt Read on Google
Google Maps Windscreen chip
The job was to fix a chip in the windscreen and give the car a proper wash. Everything was done professionally and to the highest standard. The guys are responsive and ready to help with any problem.
★★★★★ Andrey Guramishvili
BESTAUTO customer · review excerpt Read on Google
Google Maps Chip · fair price
I took my car to Bestauto to get a chip in my windscreen repaired. They have a large and well equipped work shop, the team are very professional, knowledgeable and friendly - they quickly repaired the chip and charged a very reasonable price…
★★★★★ Josef Dallaway Saburtalo
BESTAUTO customer · review excerpt Read on Google
Google Maps Two chips and a crack
Great service! I had two chips and a crack had already started to run. They fixed it fast, did it well and charged a fair price.
★★★★★ Регина Бергер Guramishvili
BESTAUTO customer · review excerpt Read on Google
Google Maps Crack · 30 minutes
Super team, super work — they fixed a big crack in my windscreen in 30 minutes!
★★★★★ Arman Babloyan Guramishvili
BESTAUTO customer · review excerpt Read on Google
Google Maps Crack removed
Great service — they removed the crack in the windscreen quickly and properly.
★★★★★ Иван Баталов Guramishvili
BESTAUTO customer · review excerpt Read on Google
Google Maps Wash + chip repair
Recommended: a three-stage wash, coffee on the house, and they sealed a chip at my request. Many thanks!
★★★★★ MadCheese Guramishvili
BESTAUTO customer · review excerpt Read on Google
Google Maps Windscreen repair
I had my windscreen repaired and everything was done perfectly. A high level of service, fast and well done.
★★★★★ Niko Karsanidze Saburtalo
BESTAUTO customer · review excerpt Read on Google
All reviews on Google: GuramishviliSaburtalo

Have windshield damage assessed

Assess repair suitability and agree the work and price. All work is available at both studios.

Discuss windshield repair

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Free inspection, pre-consultation and booking for main services available at both locations

BESTAUTO Guramishvili
Tbilisi, Guramishvili Ave. 78
BESTAUTO Guramishvili

Tbilisi, Guramishvili Ave. 78

+995 550 000 299
Mon–Sat 10:00 – 20:00
Studio details
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Or call us: +995 550 000 299
BESTAUTO Saburtalo
Tbilisi, Anna Politkovskaya St. 51
BESTAUTO Saburtalo

Tbilisi, Anna Politkovskaya St. 51

+995 550 000 199
Mon–Sat 10:00 – 20:00
Studio details
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Or call us: +995 550 000 199
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